NPORTC Magazine

Keeping Clients

ALLEN EZEH CCO (IT)

A llen Ezeh is the CCO as well as the IT specialist for New Place of Recovery. With a bachelor's degree in electrical engineering and a master's degree in cyber security, he is in charge of everything IT. He also happens to be Nnenna’s husband! He already has a great job as a cyber security analyst, so he helps Nnenna out as a contractor two days a week. He is especially vigilant when it comes to security and virus prevention, as well as IT compliance. He has another task as well—he shares his knowledge. “Where they live, their houses, and at the office, I do social engineering.” This means he teaches the staff safe computer protocol, like not clicking unfamiliar links, and helps the house managers with computer programs like Telehealth when required by a case manager or doctor. And for the house managers, there are laptops in their houses in case they need anything. “Maybe a social worker or an addiction counselor needs to talk to a client on Zoom. I lecture the house managers how to operate it.” Security is paramount. “I make sure that everything is good in terms of protecting data. Confidentiality is the main key to cyber security. We have what we call CIA:

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